選択資料から書架並びで前後20冊ずつを表示します。
Satisfaction : a behavioral perspective on the consumer / Richard L. Oliver
書庫5階
Consumer profiles : an introduction to psychographics / Barrie Gunter and Adrian Furnham
書庫5階
The 3M model of motivation and personality : theory and empirical applications to consumer behavior / by John C. Mowen
書庫5階
Marketing : real people, real choices / Michael R. Solomon, Elnora W. Stuart
書庫5階
Customer relationship management : making hard decisions with soft numbers / by Jon Anton
書庫5階
Are they being served? : quality consciousness in service industries / edited by Brian Moores
書庫5階
CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk
: cloth
書庫5階
Strategic customer alliances : how to win, manage and develop key account business in the 1990's / Ken Burnett
書庫5階
Effective client management in professional services : how to build successful client relationships / Jack Berkovi
: hbk
書庫5階
Sense and respond : the journey to customer purpose / Susan Barlow, Stephen Parry, and Mike Faulkner
書庫5階
Customer relationship management : a strategic imperative in the world of e-business / editor and contributer, Stanley A. Brown
書庫5階
Customer science : behavioral insights for creating breakthrough customer experiences / Alexander Chernev
: hardcover
書庫5階
Customer relationship management : a global perspective / Gerhard Raab ... [et al.]
書庫5階
Quality of service : making it really work / Bo Edvardsson, Bertil Thomasson, and John Øvretveit
書庫5階
Electronic customer relationship management / Jerry Fjermestad, Nicholas C. Romano, Jr., editors
書庫5階
A descoberta do cliente : em busca de um jeito brasileiro de prestar serviços / Equipe técnica OBI ; coord. Marco Antonio Oliveira
書庫5階
Total customer satisfaction : lessons from 50 companies with top quality customer service / Jacques Horovitz, Michele Jurgens-Panak
書庫5階