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Direct marketing in action : cutting-edge strategies for finding and keeping the best customers / edited by Andrew R. Thomas ... [et al.]

データ種別 図書
出版情報 Westport, Conn. : Praeger Publishers , 2007
本文言語 英語
大きさ xiv, 218 p. : ill. ; 25 cm

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書庫5階 HF:5415.126:D57:2007
0275992233 004788922

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内容注記 What is direct marketing? / Andrew R. Thomas and Karen Nelsen
Customer analysis : the right behaviors / Deborah L. Owens and William J. Hauser
Environmental analysis : identifying internal capabilities and external opportunities / Dan Rose
Competitor analysis : assessing competitive formats and strategies / Linda M. Foley
Data mining and profiling : the right information / AnneMarie Scarisbrick-Hauser
Target marketing / Deborah L. Owens and Cathy L. Martin
Differentiating and positioning : formulating and implementing the right strategies / Dale M. Lewison
Unique value proposition : developing and implementing the right offer / Dale M. Lewison and Mark Collins
Creative marketing communications : creating and delivering the right message / William J. Hauser
Direct marketing channels : selecting and employing the right media / Bruce D. Keillor
Fulfillment and service : meeting and exceeding the customer's expectations / Ann Daher Fleming and Linda M. Foley
Measurement and assessment : analyzing and interpreting performance results / Ann Daher Fleming and Linda M. Foley
Adaptation and innovation / Linda M. Foley
Ethics and professionalism / Steven Brubaker and Timothy J. Wilkinson
一般注記 Includes bibliographical references (p. [195]-199) and index
著者標目 Thomas, Andrew R.
件 名 LCSH:Direct marketing
LCSH:Target marketing
LCSH:Marketing -- Management  全ての件名で検索
LCSH:Consumer behavior
分 類 LCC:HF5415.126
DC22:658.8/72
巻冊次 ISBN:0275992233 ; XISBN:9780275992231 REFWLINK
ISBN 0275992233
目次/あらすじ

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